Security Overview

1.1. Encryption in Transit:

• 1.1.1. All data transmitted between your device and our servers is protected using TLS 1.3 encryption
• 1.1.2. Perfect Forward Secrecy (PFS) ensures that past communications remain secure even if encryption keys are compromised
• 1.1.3. Certificate pinning prevents man-in-the-middle attacks
• 1.1.4. HTTP Strict Transport Security (HSTS) enforces secure connections

1.2. Encryption at Rest:

• 1.2.1. All stored documents and data are encrypted using AES-256 encryption
• 1.2.2. Database encryption with transparent data encryption (TDE)
• 1.2.3. File system level encryption for additional protection
• 1.2.4. Encrypted backups with separate key management

1.3. Key Management:

• 1.3.1. Hardware Security Modules (HSMs) for key generation and storage
• 1.3.2. Regular key rotation policies
• 1.3.3. Multi-party key escrow for enterprise customers
• 1.3.4. Zero-knowledge architecture where possible

2.1. Cloud Infrastructure:

• 2.1.1. Hosted on AWS with SOC 2 Type II certified data centers
• 2.1.2. Multi-region deployment for high availability and disaster recovery
• 2.1.3. Virtual Private Cloud (VPC) with network segmentation
• 2.1.4. Web Application Firewall (WAF) protection
• 2.1.5. DDoS protection and traffic filtering

2.2. Network Security:

• 2.2.1. Private subnets for database and application servers
• 2.2.2. Network Access Control Lists (NACLs) and security groups
• 2.2.3. VPN access for administrative functions
• 2.2.4. Intrusion Detection and Prevention Systems (IDS/IPS)
• 2.2.5. Network traffic monitoring and analysis

2.3. Server Security:

• 2.3.1. Hardened operating systems with minimal attack surface
• 2.3.2. Regular security patches and updates
• 2.3.3. Host-based intrusion detection
• 2.3.4. Container security with image scanning
• 2.3.5. Immutable infrastructure deployment

3.1. User Authentication:

• 3.1.1. Multi-factor authentication (MFA) required for all accounts
• 3.1.2. Support for TOTP, SMS, and hardware security keys
• 3.1.3. Single Sign-On (SSO) integration with SAML 2.0 and OpenID Connect
• 3.1.4. Password complexity requirements and breach detection
• 3.1.5. Account lockout policies for failed login attempts

3.2. Authorization and Permissions:

• 3.2.1. Role-based access control (RBAC) with granular permissions
• 3.2.2. Principle of least privilege enforcement
• 3.2.3. Document-level access controls
• 3.2.4. Time-limited access tokens
• 3.2.5. Regular access reviews and deprovisioning

3.3. Administrative Access:

• 3.3.1. Privileged Access Management (PAM) for system administrators
• 3.3.2. Just-in-time (JIT) access for elevated privileges
• 3.3.3. All administrative actions logged and monitored
• 3.3.4. Separation of duties for critical operations
• 3.3.5. Regular privilege reviews and rotation

4.1. Security Monitoring:

• 4.1.1. 24/7 Security Operations Center (SOC) monitoring
• 4.1.2. Security Information and Event Management (SIEM) system
• 4.1.3. Real-time threat detection and alerting
• 4.1.4. Behavioral analytics for anomaly detection
• 4.1.5. Automated threat response and containment

4.2. Logging and Auditing:

• 4.2.1. Comprehensive audit logs for all system activities
• 4.2.2. Immutable log storage with integrity verification
• 4.2.3. User activity tracking and document access logs
• 4.2.4. API access logging and rate limiting
• 4.2.5. Log retention policies compliant with regulations

4.3. Incident Response:

• 4.3.1. Formal incident response plan with defined procedures
• 4.3.2. Incident classification and escalation matrix
• 4.3.3. Forensic capabilities for security investigations
• 4.3.4. Customer notification procedures for security incidents
• 4.3.5. Post-incident reviews and improvement processes

5.1. Industry Certifications:

• 5.1.1. SOC 2 Type II certification for security, availability, and confidentiality
• 5.1.2. ISO 27001 certification for information security management
• 5.1.3. PCI DSS compliance for payment card data protection
• 5.1.4. FedRAMP authorization for government customers
• 5.1.5. HIPAA compliance for healthcare organizations

5.2. Privacy Regulations:

• 5.2.1. GDPR compliance for European Union data protection
• 5.2.2. CCPA compliance for California consumer privacy
• 5.2.3. PIPEDA compliance for Canadian privacy requirements
• 5.2.4. Data localization options for regional compliance
• 5.2.5. Privacy by design principles in system architecture

5.3. Electronic Signature Laws:

• 5.3.1. ESIGN Act compliance for US electronic signatures
• 5.3.2. UETA compliance for uniform electronic transactions
• 5.3.3. eIDAS regulation compliance for European electronic signatures
• 5.3.4. Digital signature standards (FIPS 186-4, RFC 3161)
• 5.3.5. Long-term signature validation and preservation

6.1. Data Minimization:

• 6.1.1. Collection of only necessary personal information
• 6.1.2. Purpose limitation for data processing
• 6.1.3. Automated data retention and deletion policies
• 6.1.4. Data anonymization and pseudonymization techniques
• 6.1.5. Regular data inventory and classification

6.2. Data Subject Rights:

• 6.2.1. Right to access personal data and processing information
• 6.2.2. Right to rectification of inaccurate data
• 6.2.3. Right to erasure (right to be forgotten)
• 6.2.4. Right to data portability in machine-readable format
• 6.2.5. Right to object to processing and withdraw consent

6.3. Cross-Border Data Transfers:

• 6.3.1. Standard Contractual Clauses (SCCs) for international transfers
• 6.3.2. Adequacy decisions where applicable
• 6.3.3. Data Processing Agreements (DPAs) with customers
• 6.3.4. Transfer impact assessments for high-risk transfers
• 6.3.5. Data localization options for sensitive data

7.1. High Availability:

• 7.1.1. 99.9% uptime SLA with redundant infrastructure
• 7.1.2. Load balancing across multiple availability zones
• 7.1.3. Auto-scaling to handle traffic spikes
• 7.1.4. Database replication and failover mechanisms
• 7.1.5. Content delivery network (CDN) for global performance

7.2. Backup and Recovery:

• 7.2.1. Automated daily backups with point-in-time recovery
• 7.2.2. Cross-region backup replication
• 7.2.3. Regular backup testing and validation
• 7.2.4. Recovery Time Objective (RTO) of 4 hours
• 7.2.5. Recovery Point Objective (RPO) of 1 hour

7.3. Disaster Recovery:

• 7.3.1. Comprehensive disaster recovery plan
• 7.3.2. Regular disaster recovery testing and drills
• 7.3.3. Alternative processing sites in different regions
• 7.3.4. Emergency communication procedures
• 7.3.5. Business impact analysis and risk assessment

8.1. Vendor Risk Management:

• 8.1.1. Comprehensive vendor security assessments
• 8.1.2. Due diligence reviews for all third-party services
• 8.1.3. Contractual security requirements and SLAs
• 8.1.4. Regular vendor security monitoring and reviews
• 8.1.5. Vendor incident notification requirements

8.2. Supply Chain Security:

• 8.2.1. Software composition analysis for open source components
• 8.2.2. Dependency vulnerability scanning and management
• 8.2.3. Secure software development lifecycle (SSDLC)
• 8.2.4. Code signing and integrity verification
• 8.2.5. Third-party security certifications verification

9.1. Employee Security Training:

• 9.1.1. Mandatory security awareness training for all employees
• 9.1.2. Role-specific security training programs
• 9.1.3. Regular phishing simulation exercises
• 9.1.4. Security incident reporting procedures
• 9.1.5. Annual security training updates and refreshers

9.2. Customer Security Resources:

• 9.2.1. Security best practices documentation
• 9.2.2. Account security configuration guides
• 9.2.3. Security webinars and training materials
• 9.2.4. Threat intelligence sharing and alerts
• 9.2.5. Security support and consultation services

10.1. For security-related inquiries or to report security vulnerabilities, please contact us:

10.2. For general support: contact@swiftsign.net

10.3. We maintain a responsible disclosure policy and welcome security researchers to report vulnerabilities through our security contact channels.