Please read these terms carefully before using our services. By using SwiftSign, you agree to these terms.
Effective Date: June 20, 2025
1.1. By accessing, browsing, or using SwiftSign's electronic signature platform ("Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms").
1.2. These Terms constitute a legally binding agreement between you ("User," "you," or "your") and SwiftSign, Inc. ("SwiftSign," "we," "us," or "our").
1.3. If you do not agree to these Terms, you must not access or use our Service.
1.4. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service constitutes acceptance of modified Terms.
2.1. SwiftSign provides electronic signature services that enable users to:
2.2. The Service is provided on a subscription basis with various pricing tiers and feature sets.
2.3. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.
3.1. To use our Service, you must create an account by providing accurate, complete, and current information.
3.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.3. You must immediately notify us of any unauthorized use of your account or any other breach of security.
3.4. You must be at least 18 years old or the age of majority in your jurisdiction to create an account.
3.5. One person or legal entity may not maintain more than one free account.
4.1. You agree to use the Service only for lawful purposes and in accordance with these Terms.
4.2. You are prohibited from:
4.3. You are responsible for all content you upload, transmit, or store using the Service.
4.4. You warrant that you have the right to upload and use all content you submit to the Service.
5.1. Electronic signatures created through SwiftSign are legally binding and enforceable under applicable electronic signature laws, including:
5.2. By using our Service, you acknowledge and agree that electronic signatures have the same legal effect as handwritten signatures.
5.3. You are responsible for ensuring that your use of electronic signatures complies with applicable laws in your jurisdiction.
5.4. SwiftSign maintains detailed audit trails and evidence of the signing process to support the legal validity of electronic signatures.
6.1. Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan.
6.2. All fees are non-refundable except as expressly stated in these Terms or required by law.
6.3. You authorize us to charge your designated payment method for all fees owed.
6.4. If payment fails, we may suspend or terminate your access to the Service after reasonable notice.
6.5. We reserve the right to change our pricing with 30 days' notice to existing subscribers.
6.6. All prices are exclusive of applicable taxes, which you are responsible for paying.
7.1. SwiftSign retains all rights, title, and interest in the Service, including all intellectual property rights.
7.2. You retain ownership of your content but grant us a limited license to process, store, and transmit it as necessary to provide the Service.
7.3. You may not use our trademarks, logos, or other proprietary information without written permission.
7.4. We respect intellectual property rights and will respond to valid DMCA takedown notices.
8.1. Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information.
8.2. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.
8.3. We implement appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
8.4. We comply with applicable data protection laws, including GDPR, CCPA, and other regional privacy regulations.
9.1. We strive to maintain 99.9% uptime but do not guarantee uninterrupted access to the Service.
9.2. We may temporarily suspend the Service for maintenance, updates, or other operational reasons with reasonable notice when possible.
9.3. Technical support is provided according to your subscription plan level.
9.4. We are not responsible for delays or failures caused by circumstances beyond our reasonable control.
10.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SWIFTSIGN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
10.2. Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
10.3. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.
10.4. You acknowledge that the fees reflect the allocation of risk set forth in these Terms.
11.1. You agree to indemnify, defend, and hold harmless SwiftSign and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
11.2. This indemnification obligation will survive termination of these Terms.
12.1. You may terminate your account at any time by following the cancellation process in your account settings.
12.2. We may terminate or suspend your account immediately for any violation of these Terms or for any other reason with reasonable notice.
12.3. Upon termination, your right to use the Service will cease immediately, but these Terms will remain in effect as to prior use.
12.4. We will provide you with a reasonable opportunity to export your data before account deletion, subject to legal and technical limitations.
13.1. These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
13.2. Any disputes arising from these Terms or the Service will be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.
13.3. The arbitration will be conducted in Delaware, and judgment on the arbitration award may be entered in any court having jurisdiction.
13.4. You waive any right to participate in class action lawsuits or class-wide arbitration.
14.1. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
14.2. Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
14.3. These Terms constitute the entire agreement between you and SwiftSign regarding the Service.
14.4. You may not assign these Terms without our written consent, but we may assign them without restriction.
14.5. Section headings are for convenience only and do not affect interpretation.
15.1. If you have any questions about these Terms of Service, please contact us:
SwiftSign, Inc.
Email: legal@swiftsign.net
Address: 10 South Riverside Plaza, Suite 875, Chicago, IL 60606, USA
Phone: +1 (312) 285-4402
15.2. For general support inquiries, please contact: contact@swiftsign.net